The Candor Quick-Start Guide
Candor is a hallmark of high-performing teams, yet people struggle to practice candor when it counts the most. This quick-start guide offers strategies to help individuals get better in three critical areas: speaking up, speaking skillfully, and listening so as to invite candor from others.
Getting Out of Your Own Way
When coaching leaders, the first thing we work on is helping them become aware of the dynamics they create, managing their emotional reactions, and replacing default communication habits with more effective ones. This guide points out how.
How To Turn Around Problem Performance In 5 Questions Or Less
Originally published as a ChangeThis manifesto, this guide helps busy managers diagnose and address the causes of underperformance in their people. Yup, in five questions or less.
Agreements Prep Worksheet
Agreements form the basis of a productive working relationship. When agreements are clearly in place, people know exactly how to work successfully with each other and are committed to doing so. But one of the biggest challenges with agreements is that they aren’t actually made. This worksheet can help you turn your expectations of others into agreements by thinking through exactly what you want to happen, why it’s important, how to address predictable problems in advance, and how you’ll follow up.
The People Styles Planner
A companion to People Styles At Work—and Beyond, this Planner helps readers apply the flexing strategies reviewed in the book to the specific relationships important to their success.
Appreciation Alerts
If there’s one thing most people agree on, it’s that they don’t get enough appreciation at work. Even when people want to acknowledge others’ efforts and actions, they struggle with how to best to do it. We created Appreciation Alerts as a fun way to make that process as easy as taking a phone message. Try it – you’ll feel the good vibes too.