Candor
Level Up Your Candor
“If you want to see someone in real pain, watch someone who knows who they are and defaults on it on a regular basis.” – Pat Murray, management consultant Candor is the way in which we express who we really are. But as Murray notes we often default on it. When we do, the consequences can create discord within
Listening For Truth From Power
A few years ago I read an article about a courageous flight attendant in the UK who noticed ice on the plane’s wings as it began take-off and alerted the pilots at the last moment, potentially saving the lives of everyone aboard. As the article makes clear, what made this act courageous was that the flight attendant spoke “truth to
What Is Bailing and Bruising Costing Your Organization?
If there’s been a theme to the conversations I’ve had with clients this year, it’s the growing cost they’re experiencing related to this bail-bruise dynamic. For one client, it undermines their inclusion and engagement efforts, effecting their ability to retain and compete for talent. With another, it undermines their innovation efforts. For a third privately-held company, it is complicating an
Four Rules For Better Results With and Through People
When it comes to organizational success, every interaction between people is for better or worse. The effects are cumulative. If they aren’t getting better they probably are getting worse. Ridge’s training is built on the four following principles or “rules” to make sure interactions and important relationships are consistently and intentionally getting better so they yield better results. Rule One: