Performance Management


The Personal, Evidence-Based Case for Appreciating Others

Most of us aren’t great at appreciating others. Were better at seeing what’s wrong than what someone is doing well. That’s not a surprise; throughout our lives our teachers, coaches, bosses – even our loved ones! – are far more likely to point out our mistakes than our successes. Its natural for us to do the same. In informal polls

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Do You Undermanage Your Underperformers?

Are You An MbA? What kind of problems keep you awake at night? We’ve asked this question of thousands of managers who have participated in our workshops. After giving them a minute to make their list, we ask them to put a “P” by the problem if it’s a people problem and a “T” by the problem if it’s a

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Managers Could Do A Lot Better At Performance Management

I was excited to see an email from the Gallup Business Journal with this headline hit my inbox recently. Awesome topic! Since Gallup has done so much research on employee engagement, I couldn’t wait to see their analysis and recommendations for managers to get better that this fundamental part of their jobs. My excitement didn’t last long. Gallup’s list, it

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