People Skills Training & Development

3
Oct

Developing Strengths BETWEEN People

If there’s one quote that sums up what my life’s work has been about thus far, it’s this one from incomparable Peter Drucker: “Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.”There’s so much in those few words. As leaders and L&D professionals, how do

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5
Oct

Level Up Your Candor

“If you want to see someone in real pain, watch someone who knows who they are and defaults on it on a regular basis.” – Pat Murray, management consultant   Candor is the way in which we express who we really are. But as Murray notes we often default on it. When we do, the consequences can create discord within

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15
Jan

Learning to Love Feedback You Don’t Like

Feedback about our behavior is all around us. We step on the scale and we get feedback about how much we weigh and, indirectly, about behaviors that cause our weight to go up or down. We don’t always like the feedback we get but we don’t argue with it. Even if the scale is off by a couple of pounds,

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7
Aug

Can We Be Candid?

Business literature (particularly in the US) is filled with calls for workforce candor. Jack Welch devoted an entire chapter to it in his best seller, Winning. Jim Collins encourages business leaders to “confront the brutal facts” to get from Good to Great. Larry Bossidy and Ram Charan talk about the importance of “robust dialogue” in Execution. And for good reason:

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12
Jul

Four Rules For Better Results With and Through People

When it comes to organizational success, every interaction between people is for better or worse. The effects are cumulative. If they aren’t getting better they probably are getting worse. Ridge’s training is built on the four following principles or “rules” to make sure interactions and important relationships are consistently and intentionally getting better so they yield better results. Rule One:

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