Blog
The Problem With Solutions
Problems get a bad rap at work. They’re so negative! So much so that in some organizations there are no problems, only euphemistic “opportunities.” Another common refrain employees sometimes hear from their leaders is, “don’t bring me a problem without also bringing me a solution.” The intention behind these sentiments is understandable. Problems are easy to call out without taking
12 Ways We Interrupt Others Without Knowing It
Ever feel this way when you’ve been interrupted? If only all interruptions were so obvious. Most of the ways we interrupt others aren’t, especially when it’s us doing the interrupting. I define an interruption as inserting my frame of reference into a conversation before the speaker has finished saying all they want to say. If it’s a low-stakes conversation, casual
What Is Bailing and Bruising Costing Your Organization?
If there’s been a theme to the conversations I’ve had with clients this year, it’s the growing cost they’re experiencing related to this bail-bruise dynamic. For one client, it undermines their inclusion and engagement efforts, effecting their ability to retain and compete for talent. With another, it undermines their innovation efforts. For a third privately-held company, it is complicating an
Four Rules For Better Results With and Through People
When it comes to organizational success, every interaction between people is for better or worse. The effects are cumulative. If they aren’t getting better they probably are getting worse. Ridge’s training is built on the four following principles or “rules” to make sure interactions and important relationships are consistently and intentionally getting better so they yield better results. Rule One: